From the NAW blog
Retail isn’t distribution, but lessons from Best Buy as a “disruption survivor” offer essential insights for distributor leaders. As reported recently on Inc.com, Best Buy was nearly killed by losing business to Amazon, but turned things around through a combination of corporate strategy and emotional intelligence. Best Buy was terminally ill, but has become healthy through smart, assertive leadership and real-world innovations around people, relationships and physical space. Five powerful insights are revealed in the Inc.com article, three enumerated as a list, and two revealed in other paragraphs and an attached video. All are important and relevant for distributor leaders.