How Can You Enable the Future of Business for Customers?

From the NAW Blog

Our research for Innovate to Dominate: The 12th Edition in the Facing the Forces of Change® Series revealed a massive new opportunity for distributors: the future of business is up for grabs! Every customer of every distributor in every line of trade is working to understand how their business can survive and thrive in the digital age. Customer change is about harnessing the power of technology- and human-driven forces and reinventing how work is done and how individuals and organizations learn. The opportunity for distributors is to help customers transform for the future of business. In doing so, distributors can carve out a spot as a valued source and essential partner.

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Distributors Are Using Intent Data to Supercharge Sales

From the NAW Blog

AI has automated the fundamental challenge of sales: “knowing your customer.” B2B and B2C sellers are increasing revenue by analyzing data and accurately predicting what customers will buy with AI. However, AI is only as good as the data that feeds it. In this article, I’ll explain how distributors can use intent data to supercharge sales and win the data race.

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Hindsight 2020: Key Takeaways to Dominate the Next Decade

From the NAW Blog:

In 2015, researchers at Forrester estimated that B2B e-commerce would reach $1 trillion by 2020. They were wrong: B2B e-commerce topped $1 trillion two years ahead of schedule. The industry is changing quickly, and distributors rarely get the chance to step back and plan for the future. In this first post of 2020, I’ll review the biggest development of the last few years and offer a cutting-edge strategy that distributors can use to dominate in the next decade.

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Welcome to the Age of B2B Innovation

From the NAW Blog:

Our research for NAW’s just-released Innovate to Dominate, The 12 Edition in The Facing the Forces of Change® Series revealed a powerful new opportunity for distributors — the future of business is up for grabs! There is a race to leverage technology and human-centric forces of change to help business customers reinvent how work is done and how individuals and organizations learn.

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Fight Complacency to Win Today

From the NAW Blog:

It’s 2019 and more than 197 million people visit Amazon each month to browse more than 12 million products, according to BigCommerce. The numbers go up every day. But distributors don’t need to be afraid of Amazon. They need to innovate and sell to customers the way today’s customers want to buy. It’s that simple.

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An Open Letter to the Sons and Daughters of Distribution

From the NAW Blog:

This blog post is for the sons and daughters of distributors; it is food for thought for your Thanksgiving gatherings! Please help this go viral by sharing it on social media or any way you can! Use our hashtags #b2binnovation #innovatetodominate #distributorsrock

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EFC International Adds Motion Control Products and Gas Springs to Vast Product Offering

EFC International is pleased to announce the addition of a new product line, Normont Motion Technology. Normont products include gas springs, dampers, and custom motion control solutions. The product line is complementary to EFC’s current motion control product offerings including components from ITW Motion such as rotary dampers, linear dampers, air dampers, hinge dampers and latches.

Normont is a leading manufacturer of industrial, automotive, and aerospace gas spring & hydraulic dampening solutions. These products can be found in numerous applications for automotive, truck, bus, heavy machinery, ATM machines, riding mowers, emergency vehicles, recreational vehicles and many other industries.  

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NAW On-Demand Webinars

NAW’s archive of past webinars provides you with the best content from distribution's leading business and supply chain experts! 

Discover these two on-demand webinars that feature first looks at NAW's brand-new study:
Innovate to Dominate: The 12th Edition in the Facing the Forces of Change® Series

Welcome to the Age of B2B Innovation


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Personalization Sells. This Is How It Works

From the NAW Blog:

AI knows us better than we know ourselves. Have you ever wondered how different services accurately predict what tv shows, or books, or songs you like? How retail sites find clothes or items that you want to buy even before you know they exist? It’s not magic. It’s just well-executed data analysis. Consumer data reveal preferences and predict likely future outcomes, and when it comes to making sales, there is nothing better than knowing what customers want to buy and putting it in front of them.

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Reboot the Real World and Win by Being Human

From the NAW Blog:

Over the last many years, distributors have faced down one challenge after another including the emergence of big-box retailers, disintermediation by manufacturers, the financial crisis of 2008 and more. Distribution survived because of the strength of their customer relationships and an ongoing commitment to gain efficiencies by investing in business systems and information technology. Faced with new disruptive threats, this trend is continuing as distributors invest in e-commerce platforms and a wide range of digital tools.

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Quick and to-the-point Conflict Minerals News

From Elm Sustainability Partners:

There have been no changes to the US conflict minerals law status or requirements for the SEC filing.  Rumors that the law has been repealed are false and the non-enforcement statement is limited in its applicability.  Companies subject to the disclosure should proceed as in previous years. Country of origin information is still not freely available (as far as we know).  Stakeholders (including media and regulators) are carefully reviewing Form SD filings to see if US sanctioned entities are in company supply chains.  Disclosing companies should expand their smelter/refiner due diligence to include this.  The EU conflict minerals directive is not yet in effect.

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Joe Greenslade in Memoriam

We were all shocked and saddened to learn that Joe Greenslade passed away suddenly on Wednesday, October 23, at age 71.

Joe served as IFI’s Technical Director from 2007 until 2015. He was a fastener industry icon and highly respected and admired. Joe had a refreshing “can do” approach, an ability to build consensus, a knack for simple solutions, and a gentle, kind and jovial personality that endeared him to all. Joe thoroughly enjoyed working in the fastener industry and was always fully committed to completing anything he set out to accomplish.

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Nix Data Silos to Cash In on AI

From the NAW Blog:

Data silos have always been bad for business. They limit employee performance and sow dysfunction among different teams by restricting access to information. As Big Data and AI become major forces in business, the negative effects of data silos will become even more severe. Distributors should integrate databases now and employ comprehensive AI to avoid the data silo trap.  

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Fastener Fair USA Heads to Charlotte Convention Center May 18-20, 2020

NORWALK, CT - Fastener Fair USA, North America’s fastest-growing exposition for the fastener industry, will hold its third annual trade show and conference in May in Charlotte, NC, a major manufacturing hub. The event for the entire fastener supply chain runs May 18-20, 2020 at the Charlotte Convention Center.

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Joe Greenslade Memorial Service

We were shocked and saddened to learn last week that Joe Greenslade passed away suddenly on Wednesday, October 23.

Service Details
Saturday, November 2, 201912:00 Noon
Unity Church of Fort Worth 5051 Trail Lake Drive #2045
Ft. Worth, TX 76133


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Suzy Cravens of Advance Components competes in Food Network’s Christmas Cookie Challenge

With the arrival of Fall and the turning of leaves, it’s time for Suzy Cravens to start thinking about cookies. “Not just any kind of cookies, but highly decorated cookies,” says Suzy.

It all started back in the 1990s, when Suzy, a self-professed crafter, sewer, baker, and all-around handy gal, decided to venture into the world of cake decorating to satisfy her creative whimsy. After taking several classes she started teaching cake and cookie decorating in her spare time. She also began a home cake decorating business which eventually led to her becoming quite well known in the area as the Cake Lady.

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Sad News – Joe Greenslade

We were shocked and saddened to learn this morning that Joe Greenslade passed away suddenly last night. 

Joe served as Technical Director for the Industrial Fasteners Institute from 2007 until 2015. He was a fastener industry icon, having started his career in 1970 working for various fastener manufacturers before founding Greenslade and Company in 1978.  He sold the company in 2007 and came to work for the IFI.  In a recent conversation with IFI managing director, Joe said that working for IFI had been his dream job.  You could tell he thoroughly enjoyed working in the industry, and he put 100% of his effort into anything he set out to accomplish.

Joe retired from IFI in 2015 when Salim Brahimi took over as Technical Director.  Joe stayed on as a special consultant to IFI, maintaining the upkeep of the IFI Technology Connection software that he had developed and is relied upon by many companies today.

Please keep Joe’s wife, family and colleagues in your thoughts and prayers today.  We will notify you again once we know more details about services or charities for donations.

Attend Free NAW Institute Webinar: “Welcome to the Age of B2B Innovation”

Washington, DC (October 21, 2019) — Wholesaler-distributors are invited to join the NAW Institute for Distribution Excellence and our sponsor PROS on Thursday, November 14, from 2:00 to 3:00 p.m. ET, for a live webinar: “Welcome to the Age of B2B Innovation.”

Anyone who has a calendar conflict and won’t be able to attend this live webinar, should register anyway. PROS will send registrants a link to view the webinar on demand. Register here.

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How Is Your HiPo Program Working For You?

From the NAW Blog:

Many distributors have initiatives aimed at developing high-potential employees. However, identifying the employees with high potential (HiPo) can be challenging and is highly subjective. This is partially because different organizations may define high potentials differently. As a result, the characteristics and abilities that an employee must possess to be classified as a “HiPo” is largely up to individual interpretation. How can your HiPo program truly benefit your company and your employees?

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NAW Request for Anti-Trust Investigation of Amazon

NAW has just sent letters to the Federal Trade Commission (FTC) and the Department of Justice (DOJ) requesting that their agencies open an investigation into the General Services Administration’s (GSA) proposed e-Marketplace platform (Section 846) and Amazon’s unfair and anti-competitive practices and processes.

NAW believes that GSA should be fostering maximum competition at this stage of Section 846’s implementation.  Even though GSA identified three credible e-commerce purchasing channels, GSA’s latest Request for Proposal (RFP), Commercial e-Marketplace Acquisition (October 1, 2019), confines its pilot test to only one model, that of the e-marketplace portal, the Amazon platform.  All other e-commerce models have been excluded.

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