Do Your Customers Trust You to Provide Real-time Service?

From the NAW Blog: 

In a recent Forbes article, “Moving Beyond On-Demand To The Real-Time Economy,” Kyle Jackson predicts, “In the near future, we’ll see the demand for instant gratification and access to information intensify even more. On-demand is no longer just a gimmick; it’s a reality. As the dust settles on these changes, a new real-time economy will emerge.” This prediction is consistent with our work for Innovate to Dominate: The 12th Edition in the Facing the Forces of Change® Series, arriving in mid-November, and the Forbes article is an essential read for innovation-minded distributors — especially since Jackson highlights a connection between data, artificial intelligence and trust.

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