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Conference Education

Attendees must be registered for the conference to participate in education sessions.

Fully Staffed
Presentation and Breakouts with Eric Chester
Friday, September 16, 9:00 AM - 12:00 PM

The biggest threat facing today’s business owners and managers is not how they can get new customers and improve sales, but rather how they can find, develop, and keep qualified employees to do the tough, vital work that keeps them in business. Employers need to find and retain competent workers, but those workers are hard to find, hard to train, and even harder to keep.  

In this high-stakes hiring environment, employee engagement expert Eric Chester has gone behind the curtain to interview thousands of owners, managers, and leaders of small companies and franchises to uncover the best practices for attracting, developing, and even retaining amazing employees at all levels, often for jobs that aren’t considered sexy by today’s standards.

Eric’s presentation and breakout sessions will delight, surprise, and get you thinking, and the strategies and methodologies he illustrates will inspire you to change the way you recruit, hire, and lead your employees so you, too, can proudly say you’re fully staffed.

Eric Chester is an acclaimed in-the-trenches workforce researcher and thought leader. For more than 20 years, he has been studying, analyzing, and reporting on engaging workplace cultures. As the author of five groundbreaking books for business owners, leaders, and managers, his ideas and strategies for finding and retaining frontline workers have been cited by major media and are used by companies and organizations all over the world.

Roundtable Discussions
Friday, September 16, 1:30 PM - 3:30 PM

Participate in small group discussions with other attendees and talk about what's important to you. A moderator will be assigned to each table and there will be a captain in the room to help facilitate the structure of the discussions.

Do you have ideas for discussion topics? Submit in advance to [email protected]

Leading from the Front
Saturday, September 17, 9:00 - 10:30 AM

Our guest for this session, Andrew Traver, had a 33-year career in federal law enforcement. He served as the Special Agent in Charge of the Denver and Chicago field divisions of the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF) and then Director of the real NCIS (Naval Criminal Investigative Service) from 2013-2019. Today Andy will share ideas about effective transitional leadership and the inherent challenges of implementing positive organizational culture change.

Understanding Cybersecurity
Saturday, September 17, 10:30 - 11:30 AM

To finish off our program we'll be joined Richard C. Mac Namee, the director of the Cybersecurity Center at the Metropolitan State University of Denver. His areas of expertise include counterterrorism, intelligence operations, cybersecurity, and more. Prior to joining MSU Denver, Mac Namee worked as a British Army officer serving as an operator and commander in the United Kingdom's Special Forces and as the Household Division's Scot's Guards.

Pac-West COVID-19 Event Policy
Pacific-West Fastener Association is committed to protecting persons attending association meetings and events, including members, staff, guests, speakers, vendors, and other support personnel such as security guards, AV technicians, food service workers, and the like (hereinafter collectively referred to as “Attendees”).  As such, all event Attendees shall follow federal, state, and local guidelines regarding COVID-19 in effect at the time of the event.