Negotiation Skills for the Credit Manager
Presented by: David L. Osburn, MBA


Date: Friday, March 19, 2010
Time: 9:00 a.m. - 10:00 a.m. (PT)
Cost: $79 for CMA and Pac-West Members $109 for Non-Members
Pricing includes a webinar recorded link* of the program good for 60 days from the date of the event. (*When available)
If your company utilizes more than 6 webinars in a year - check out the Unlimited Webinar Package available for just $475.00. Contact your CMA Representative for more details.

Webinar Description:

Today's competitive environment requires the Credit Manager to be able to negotiate in various, sometimes abstract situations - all at once! Attend this PROACTIVE seminar and learn to identify roadblocks in negotiations and how to get past them, work in a highly complex environment, address real "human" issues, and still manage to survive to the end of the day.

This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process. Additionally, related topics will include management skills and styles, technical skills, and compensation techniques. We will also cover the importance of "empathy", "ego", and "needs" in the negotiation process.

Throughout the webinar, negotiation scenarios from the "real life" of a credit manager will be presented in order to reinforce the concepts.



Meet David L. Osburn, MBA
David is the founder and managing member of David L. Osburn & Associates LLC, a Las Vegas-based business training and contract CFO firm that provides seminar/keynote speeches for various groups including CPAs, bankers, attorneys, credit union employees, credit managers, trade groups, and business owners. He also serves as a contract CFO for several clients including construction companies, medical practitioners, and real estate developers, co-manages a bank educational program with the University of Nevada Las Vegas, and is a board member of North Star Business Services, a commercial lending company (commercial real estate and equipment financing). His extensive professional background encompasses over 25 years in banking, finance, and marketing. His bank commercial lending credentials include comprehensive loan underwriting, management, customer development, and loan work-out experience. In addition, David is an Adjunct Professor for Regis University, an accredited MBA program and the College of Southern Nevada, a community college. He has taught college courses for over 24 years, covering Finance, Accounting, Economics, Marketing, Banking, Business Law, and Management. He earned an MBA in Finance/Marketing from Utah State University and a BS in Finance from Brigham Young University. He is also a graduate of the University of Oklahoma National Commercial Lending School.

How to Register:

CMA provides easy online registration at http://www.anscers.com  Go to the Education Tab at the top of the page. Find the program you want to attend and choose the button at the bottom to register. You will be sent a detailed email regarding all your login information. If you have questions about registering or about our Webinar presentations, contact 888.889.7913, Debbie Mendoza x 222.